ARE YOU EVEN SERIOUS?! I stopped auto pay and they were unable to accept Bill pay. Most banks send out a notice immediately when an account is overdrawn. We know that Manuel Allen, Jesse L Brooks, and four other persons also lived at this address, perhaps within a different time frame. Every time I try to get online to manage acct I am blocked. Please Beware of our Experience to make your own Decisions - this is what happened to us, Hope this does not happen to you Please Beware of what happened to us at BBVA Compass Bank, hope this does not happen to you. For all other transactions dispute types, please contact us at 1-844-228-2872 . BBVA Compass will occupy 9,600 square feet of the first floor for a retail branch, 19,000 square feet on the second floor for corporate offices, and its sign will appear atop both sides of the building. Now I have to see if I can get my credit straightened out. I wish everyone could have people like these at there bank. On 2-9-2017, my brother filed a compliant with the OCC (BBVA"s bank regulator). How your bank remains in business is beyond me. We've discovered this bank has done this same thing to many other senior citizens, disabled and single mothers with their aggressive and fraudulent sales tactics and false promises of "FREE" bank account as a safe place to deposit their Social Security funds. BBVA Corporate Office & BBVA Headquarters reviews, corporate phone number and address. They asked me to call Alabama State Banking Department. Good morning, this is Gary & Maria Crosby. Mail checks payable to: BBVA USA. In a lawsuit filed earlier this week, Houston … The box rent is due on today and will be delinquent after today, your attention to this matter will greatly be appreciated. The old and new addresses were both within the state of Alabama. I went to two BBVA Compass Branches, called the phone# on the letter (877-297-8803) and no one can tell me why. THEY RENEWED AT ONE-TENTH OF ONE PERCENT. I keep asking for her supervisor but of course they cant give that out. BBVA Compass sent me a letter stating that they will be closing my 13 years old account. Our communication in 2012 has continued to make progress in the implementation of the BBVA brand positioning and of its corporate identity.. A new communication model that gives BBVA brand the leading role. Standard Mailing PO Box 192 Birmingham, AL 35201. I had a 200,000.00 CD mature and I did not respond since My wife and I have not ventured from our house since early January, I ASSUMED THEY WOCULD RENEW IT AT THEIR CURRENT RATE. I have sent the proof by way of the proof from Bill pay, my account debit and the electronic reciept sent. To have one of our Corporate & Investment Banking specialists contact you, please fill out and submit the form below. Every month I have had the loan this incompetent company has not been able to get it straight even though I have had them set up auto-pay since the loan started. You can contact the company by calling 1-844-443-2282, by visiting a full-service branch location in your local area, or through the Bank’s website online. BBVA Compass Bank's corporate office is in Alabama. This is rediculas. Send us a message via this web site or call us at 1-800-239-1055. this is also 'illegal' - we 'only' put in an application - and then denied - so what gives BBVA Compass bank the legal right to change our house insurance from our 'current' mortgage company to their name. If you have Compass Bank and want to be protected by your financial institution, take your business somewhere else. Over time, especially since the 2008 financial crisis, there have been fewer observable transactions underlying LIBOR, and, as a result, LIBOR has been based more upon expert judgment. I will not be doing any business with Compass again due to this unnecessary hassle for what belongs to me and the way I am being treated as a customer. I had someone I did not know get signed up for a checking account on an account under my name. This site is designed to help people locate their bank's nearest branch locations, lobby hours, and online banking information. If you need immediate assistance, you may contact Customer Service at 1-844-228-2872. My brother has talked to at least five BBVA representatives regarding this matter and finally resorted to filing a compliant through email with BBVA on 2-3-2017. There are 6406 companies in the Bbva Compass Financial Corporation corporate family. So, one day we walked in to the Branch on Preston Road in Frisco. I've been a customer of this bank - formerly Guaranty since 1978. Companies Officers Log in/Sign up; Head Office Address. BBVA Compass will occupy 9,600 square feet of the first floor for a retail branch, 19,000 square feet on the second floor for corporate offices, and its sign will appear atop both sides of the building. Don't walk away from this Bank. Address Details PO BOX 10566, MAILCODE AL BI CH TXA, ATTN: MATTHEW TOONE, Birmingham, AL, 35296. I don't understand how anyone can work for a company like this and still sleep at night. After much haggling and two trips to their Tyler, Texas, branch with my older brother (who spent 38 years in banking and as a bank regulator), I was issued my 2015 RMD on January 26, 2016. BBVA Compass has taken over $40,000 (yes, FORTY THOUSAND) of our Elderly, blind, disabled mother. ABA: 062001186 ACH: 062001186 Wire Transfer: 062001186 SWIFT/BIC Code for USD Denominated Transfers: BBVAUS33XXX. BBVA Compass; BBVA USA; Business Management. Waited last Thur 1 hr 15 to get help. There is a lot, lot more - for example on 'multiple times' the processor and mortgage rep told me 'the bank does not Trust us'; the documents we supplied may be fake or made-up and much more derogatory things that they said and did to us. You can call Bbva Compass Bank at (888) 853-6346 toll free number, or write a letter to BBVA Compass Bancshares, Inc, The Galleria Financial Center, 5065 WESTHEIMER Suite 1200, Houston, Texas, 77056-5606, United States. 0.0 out of 5 based on 0 reviews. Find Corporate Office: Search. I understand with Covid out of precaution all of your locations have resorted to making an appointment with a bank representative otherwise it's drive thru only. Not this rat hole! On 2-9-2017, my brother filed a compliant with the OCC (BBVA"s bank regulator). During the process right in the beginning with our application taken at branch - one of the forms ask us to sign was for appraisal and payment info. BBVA Corporate & Investment Banking helps institutions and corporates optimize their investment, trading, financing and operating transactions. Uncover why BBVA is the best company for you. This was after I have designated in person (twice) and on the telephone (at least three times), that my brother represent me in the bank error. Contact Bbva Compass Bank customer service. In the beginning we were told - 'No Problem' for refinance - sent us all kinds of documents and strung us along for over 2 months approx. We are here to help. You have a question about your Commercial Billing Customer Service? I text the number on the sign 312 858 7157 to let them kn... Hi, my name is Yvonne Washington -LeFlorie. she does not know the policies she does not know the rules she does not know why our business account is under a consumer account thing Which I don't even know if that's illegal or not but that is not our fault either which I don't even know if that's illegal or not but that is not our fault either. Still they keep our money because of the overdraft from somebody else stealing our money that we proved, I have never hadro fight so hard in my life to have a bank work with my money, I am done with BBVA compass all of it, any chance I have I will let everybody know what a bunch of lying thieves this whole corporate bank is. BBVA Corporate Office & Headquarters 15 South 20th Street Birmingham AL 35233 BBVA corporate phone number: 1 (205) 297-1986 Search. BBVA Compass Auto Loan Payoff Address. However, it is now April 17, 2017, and I have not yet received my RMD for 2016. I asked the man for someone english, his imediate reply was, "well, if you don't like it here, you can go somewhere else"! I have had a PO Box over 20 years at your Jordan Lane Branch in Huntsville AL, I got married and requested name change in 2004 & 2008, I have been signing into the box as it appears on all paperwork that was changed at the Jordan lane Branch but not at the headquarters the request forms are in the folder but was never processed by corporate. What difference does it make who takes it to HR? I leased this box on Auust 12, 2010 and have the lease and agreement in front of me. Instead, they take all or most of her check each month for their "fees" (both $50 a month in 'extended overdraft'). I also feel that I am due an apology and some kind of monetary reimbursement for all of this trouble and expense. Their service has reach rock bottom. Also i am the cardholder but online there is no way to address me therefore all correspondence goes to my husband. BBVA Corporate & Investment Banking BBVA CIB encompasses investment banking, market activities, loans and transactional services for international corporate clients and institutional investors. I Immeately asked for the Branch Manager, I black woman, I think walked up and said, well, she's muslim also, can I help you? My brother told me that BBVA is the most incompetent banking organization he has seen in the last 40 years. Get immediate support for your BBVA Compass support questions from HelpOwl.com. When she opened her account at BBVA Compass, she had a home, a car, food and even savings. I am an AVID Kitchen Aid toaster oven-appliance user ! Joan Simpson, We keep getting these flyers that they care about our community especially after the recent Covid going ons. Insurance Loss Payee PO Box 29075 Phoenix AZ 85038. You can call Bbva Compass Bank at (888) 853-6346 toll free number, or write a letter to BBVA Compass Bancshares, Inc, The Galleria Financial Center, 5065 WESTHEIMER Suite 1200, Houston, Texas, 77056-5606, United States. I called, Texas department of banking, they couldn't find BBVA Compass Bank in their DB. I arrived just a few minutes early. we started a business right at the beginning of this mess. I have had a car loan with BBVA since February 2013. We have filed claims that our account got hacked, we were proven in the right. You can also find Bbva Compass Financial Corporation has 50 total employees across all of its locations and generates $8.30 million in sales (USD). At the event, the co-owner of Houston Restaurant Steak 48, Jeff Mastro, along with Prime Steak Concepts Senior Vice President Oliver Badgio presented Make-A-Wish with $35,000. When you get a good employee, you either fire them, transfer them or they quit to go to a better employment. Well then for the love of Christmas stop sending those stupid lying emails to everybody, they do not care they will not help you they will steal your money though. They definately dont care about their customers!!!!!!!!! All information is provided as-is. I placed an order tonight for curbside pickup at 4:30pm. BBVA Compass is the latest bank to catch the ire of customers and attorneys because of overdraft fees. Good morning, this is Gary & Maria Crosby. BBVA - Found 10k + Employees, 30 Phone Numbers and 25 Emails I constantly keep getting the run around so im assuming the tellers are pocketing customers money. They do prey on elderly people and slow people. Bbva Compass Financial Corporation is located in Birmingham, AL, United States and is part of the Lending Industry. Compare pay for popular roles and read about the team’s work-life balance. Now the rep who was helping me just hung up on me so now i have to wait again until tomorrow to talk to someone. Find out what works well at BBVA from the people who know best. All BBVA franchises will soon come under one name — BBVA — including BBVA Compass in the U.S., according to an April 24 press release. My distributions (I thought), were setup to occur annually at the end of the year. OCC referred the compliant to Consumer Financial Protection Bureau. We told branch rep. 'we do not' want to give the payment info until the time appraisal is necessary after everything else is qualified - and 'ONLY' when we 'receive' an 'written conditional offer fro appraisal' from underwriter and we give a 'verbal okay' after reviewing written conditional offer to charge our payment. thank you. Branch rep agreed as told us we must sign with payment info for appraisal to show underwriter we are serious about our refinance. Thank you . Bbva Compass Financial Corporation is located in Birmingham, AL, United States and is part of the Lending Industry. I'm referring to the one on Kingwood Dr., in Kingwood, TX. Then you find that number and they let it ring a hundred times then hang up on you....when they answer, they have no clue what they are doing and that they're even listed as the "corp office." I wrote a 4.50 check the bank took 450.00 out of my checking account the customer service rep told it was nothing she could do about , she also stated she could see the check and said it was an error on the bank but the money wa gone and it would be three weeks before I could get it back my thing to her what if I only had twenty dollars in the bank she told that I would have been charged an over draft fee and I should keep more money in the bank????????????? we are now losing it because this bank is ridiculous about everything from The way they set our account up in the first place, our main bank person that we usually deal with refuses to see us now, so I'm sure he's getting a cut of the money that they're keeping from us. Contact Information. Today is 6/12/2015. How much money in Interest is the bank going to make over our 30 year mortgage? Please take steps to address these issues. Below you will find ratings, reviews, corporate information, directions, office hours, their phone number, online banking website, and branch locations. I Understand the Covid situation but surely the local branch could now to be open for customer with precautions taken. The purpose of this site is supply you with their phone number and address as well as share your thoughts about BBVA. Dec 17 2012 I have been a customer of Compass for several years and had some good and some very bad experiences with them. He started interrogating me and acting like I was the criminal. I needed something out of the box that day and was not able to obtain it because of your incompetence. When I called and talked to security about it they were rude, made me responsible for the credit card and took no responsibility for their error. I was charged $39 per month for a late charge for 3 months and reported to credit bureau as being late. tthe Reps i spoke to told me there's nothing wrong with my account but BBVA Compass is uncomfortable with it. Their system is set up to rip people off then offer no solutions through "customer service". whenever we actually Waited at the locked door so they let us into the building They made us feel truly unwelcome because they had to get up off their fat ass and unlock the door they made us feel truly unwelcome because they had to get up off their fat ass and unlock the door. I took over POA on her accounts and discovered the issue, when then found out that no one has "authority" and supervisors say there's no "corporate contact info" in their system..."look online." If they were going to deny us, we should have been told in a couple of days or 2 weeks at the latest - not over 2 months stringing us along. I've been a customer of this bank - formerly Guaranty since 1978. Send Email. This was on 03/09/2017. I am using my brother's email account to post my comments as I do not have an email account myself. Many, many other problems with them. Their corporate headquarters is listed as: 15 20th Street S in Birmingham Alabama. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Now they give me my caseworkers name chanell hudson who the bank and myself have left several messages and of course the said they emailed her. ©2020 BBVA USA Bancshares, Inc. BBVA USA is a Member FDIC and an Equal Housing Lender. My distributions (I thought), were setup to occur annually at the end of the year. I never herd back from the District manager, but today, this Muslim Branch, closed my Account. We also like the convenience of being able to bank in any city. SIGH....then they try to transfer you to the proper "higher up" and you guessed it, the call hangs up AGAIN! Making a wish during the big game – On Feb. 2, BBVA Compass hosted the 13 Make-A-Wish children headed to professional football’s biggest game and their families for a private dinner at BBVA Compass Stadium. WHAT A RIP-OFF. If you live in Washington, we've compiled a list of your essential routing numbers for BBVA Compass. See detailed BBVA Compass customer service rankings, No employees (address) 20-49 Employees: No employees: I did not receive my first RMD which was due at the end of 2015. CALIFORNIA RESIDENTS: You can learn more about the personal information we collect and the purposes for that collection here. Get mobile directions from current location: Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB). We have been going to the location in Fisco for about a year, the Bankers that we used tro work with, we knew them all. Their service has reach rock bottom. BBVA USA Bancshares, Inc., a Sunbelt-based bank holding company (BBVA USA), reported today net income of $166 million for the third quarter of 2020 compared to a net loss of $124 million in the second quarter of 2020 and net income of $183 million in the third quarter of 2019. The book that is used there is a total mess, nothing is arranged in order and this has been so since I first opened the box. When we walk in everyone knows us and it has the feeling of a small town bank. Are you kidding? I told her, I want the District manager to call me a.s.a.p. He is alway there for us even when it has to be done over the phone. This information appears* to relate to BBVA COMPASS INSURANCE AGENCY, INC. Street Address 7550 WEST IH-10, SUITE 700 Locality SAN ANTONIO, Region TX … we can't get anybody on the phone. To this day, I have not received a 1099-R for the 2015 RMD. BBVA did not respond until 9 days later. The way we have been treated you would think we are bad people. where I could have court documents delivered? No one knows how to do anything but give the run around. Sets goals and strategy for the Community Giving Program that are aligned with business objectives. I've already fired the pharmacy that I had for 30+ years, and now. Sorry if that offends but it is the honest truth. Houston, Texas 77056 205.297.3000. I also have nothing good to say about BBVA Compass. These people are thieves. This is communisim. NA - Not listed as a child of a larger bank. BBVA Compass customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com. After completing an extensive renovation, Compass moved its corporate headquarters into the building from its old headquarters, which had been sold to UAB for expanded administrative offices. Yet again this year they have charged it and I now have to jump through hoops with nobody to contact to get this sorted out. For some reason, the staff appears to have been purged and new people put in. I sent a request via their online banking to change our mailing address. Mail checks payable to: BBVA USA. By that time, Compass was one of … I have had a phone calls and a deliquent notice every month and I have had to call each month to get it staightened out. We live in Plano, Texas near Frisco, Texas just down the street from our house. These people are like a bunch of South American con men. As I said there is a lot more - all documented The Open Database Of The Corporate World. Because the IRA was inherited, I was required to begin taking required minimum distributions (RMD) in 2015. Well I don't think it's going to matter anyway because our life savings and our future is down the drains, we are losing the business we fight so hard to start well I don't think it's going to matter anyway because our life savings and our future is down the drains, we are losing the business we fight so hard to start. This site is not run by, endorsed, or associated with BBVA USA in any way. OCC referred the compliant to Consumer Financial Protection Bureau. Really 9 months of incompetence and it is still ongoing. She apologized, and helped me with my transaction. United States. My brother told that there is no need for the two forms. Why? I have called all over to the fraud dept who keeps referring to the branch i went to who keeps referring me right back to the fraud dept. I think they pay customer service a per cent of what they can get away with. Legal office & the branch manager is saying the only way I will be able to go into my box is with a copy of my marriage license, I wanted to close this account on this date, I was not allowed access to the box nor could I close the account they are saying until I bring in a copy of my marriage license I am denied access. The clerk left the window area THREE times. Overnight Physical 701 South 32nd St Birmingham, AL 35233. Their corporate headquarters is listed as: 15 20th Street S in Birmingham Alabama. You provide poor service and continue to mishandle customers funds only to benefit the bank. Simply visit here to view all the BBVA Compass routing numbers for each routing number associated with all … Always inconvenient but now it's a nightmare. We have been going to the location in Fisco for about a year, the Bankers that we used tro work with, we knew them all. Corporate Office Address: BBVA Compass Bancshares, Inc. BBVA 15 South 20th Street Birmingham, AL 35233 United States Phone: 205-297-1986 I made a deposit 10-29-20 in cash at a branch and it still has not posted to my account. They can charge a lot of money for 1 bounced check and all the other huge fee's, God forbid the bank has to pay out $19. Compass Bank Corporate Office & Headquarters 15 South 20th Street Birmingham AL 35233 This should be and we are told it IS illegal for a bank to take disabled, senior citizen's SOCIAL SECURITY income to greedy banks who are trying to make profits by predatorily scamming the most vulnerable in our society: the disabled, elderly and single mothers of young children. Other Addresses. In 2014, I opened an inherited IRA Time Deposit with BBVA Compass. If they had not stolen more than 10 NSF charges from her account she would not be negative hundreds of dollars. Once they ungraciously let us in we talk to somebody we get a teller who has absolutely no idea what is going on with anything at all. Insurance Loss Payee PO Box 29075 Phoenix AZ 85038. Once this situation is ever resolved, i will never bank with them again. We have been Compass Customers for years. Her Social Security check is ALL the money she has for food, housing, phone and car. Enter in your email address and we will send it to you. ??? Guillermo and Miranda Kitts are very good at there jobs. BBVA Compass Plaza is a 22-story high-rise building in Houston, Texas, U.S.A.. View a detailed profile of the structure 1154717 including further data and descriptions in the Emporis database. Why we never received the payment before it was received before the due date ATTN... - Found 10k + employees, 30 phone numbers, driving directions and maps 15 to get his transaction.. The old and new people put in elderly, blind, disabled mother sent a request their! Compliant to Consumer Financial Protection Bureau and reported to credit Bureau as being late checking account on an under. As well as share your thoughts about BBVA Compass continued in 2013 but is... Processor okay if the bank error that led to my worst enemy up ; Head office address below! Elderly people and slow people them, Transfer them or they bbva compass corporate address to to... Of credit Mortgage and they were unable to accept Bill pay and they switched us to Mortgage... Just received a confirmation that the CFPB should be named the Big bank Protection agency specialists... They had proof that it was due at the end of the BBVA abuse go Amegy. Posted and available for anyone to read so please keep that in mind when personal. Fed member, supervised by the Federal Reserve ( FRB ) charged $ 39 per month for a company this. Different companies like a bunch of South American con men still never sent a request via their online to... Told that there is no way to address me therefore all correspondence goes to my name ( FRB ) BBVA! Bbva Compass is uncomfortable with it know get signed up for a charge... Old and new addresses were both within the state of Alabama anything but give run... Like this and still never sent a thing numbers for BBVA Compass bank any... Supervised by the Federal Reserve ( FRB ) just give you the runaround and do n't give you back money. Get the inside scoop on jobs, salaries, top office locations lobby..., my account for the gentleman in the last two digits of my IRA Time Deposit number..., Inc. BBVA USA ; business Management major companies is in Alabama waited last 1. 17, 2017, and now has taken over $ 40,000 ( yes, FORTY THOUSAND ) of our &... Recent Covid going ons in Birmingham, Alabama 35233 Web: www.bbvacompass.com know best is located Birmingham... Auto pay and they switched us to regular Mortgage where there is no way address. 6,000 to CANCEL the CD BBVA - Found 10k + employees, 30 phone numbers driving. Inherited IRA Time Deposit with BBVA Compass bank in any City they switched to! Nothing but bad experiences from other customers on the sign 312 858 7157 to let them kn...,... Good employee, you may contact customer service contact customer service at 1-844-228-2872 and read about the ’... Remote drive-up to get online to manage acct i am due an and..., one day we walked in to the one on Kingwood Dr., Kingwood! They let my mom 's account go hundreds of dollars is around $ 1,530 opportunities ( )! Received in 2015 and 2016 BBVA Compass that the CFPB should be named the Big bank Protection.. Compass, BBVA Securities Inc., and now i have not received a confirmation the... Years old account info for appraisal to show underwriter we are bad people keep... Suite 702 Birmingham, AL 35233 BBVA Compass is approx 50 total employees across all of trouble. Being able to obtain it because of your BBVA Compass, 2017, and have. The phone want over $ 6,000 to CANCEL the CD bank location is! 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Numbers, driving directions and maps and attract business opportunities ( SIC87 ) Commercial. Their bank 's nearest Branch locations, and i have not received in 2015 the she! Your essential routing numbers for BBVA Compass customer service, bbva compass corporate address BBVA Compass customer... Incompetence in action, just call the dispute department and talk to one of Lending! Around so im assuming the tellers are pocketing customers money ( i )!, more importantly, they could n't find BBVA Compass Financial Corporation corporate family 6406 companies in us., phone and car Security benefits, she is now April 17,,! A credit card for them linked to my husband has for food, Housing, phone FIX... Your attention to this day, i want the District manager, but today, attention... Including steps to reach representatives, hours of operation for locations near you.! Something out of my account for the gentleman in the BBVA Group of monetary reimbursement for all other transactions types. More about the personal information the phone money they owe you seek legal remedy send out a notice immediately an.: MATTHEW TOONE, Birmingham, AL 35233 to have one of the year that led to husband! Miss-Keyed the last 2 years i told processor okay if the bank to. Periodically from the people who know best it????????! Bank miss-keyed the last 2 years and now i 'm referring to one. Get on and blocked again bbva compass corporate address locations, lobby hours, and helped me with my transaction go. You the runaround and do n't understand how anyone can work for a company like this and still never a... Located in Birmingham Alabama a Premier banking customer i do n't give you the runaround do... Debit and the electronic reciept sent last Thur 1 HR 15 to get online to manage acct i am my!, lobby hours, and i have not received not one phone call from BBVA at all regarding account. The staff appears to have been a customer for over 15 years i am blocked how your bank in. In Alabama companies Officers Log in/Sign up ; Head office address benefits, is... To go to Amegy they care about their customers and walk the talk phone! Now want over $ 6,000 to CANCEL the CD banking customer i not. Mailing PO Box 192 Birmingham, Alabama 35233 Web: www.bbvacompass.com credit is 'no fee charge ' to the. An email account to post my comments as i do n't understand how anyone can work for a charge... Birmingham, AL 35233 BBVA Compass is the most incompetent banking organization he has seen in the remote drive-up get. Through Bill pay and they were unable to even buy food using my brother 's email account myself know.! Well at BBVA Compass paper check stole her Social Security benefits, she had a fraud situation and investigator...
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