I reach out to them again & ask why both of my orders were not dispatched at the same time - the rep passed the blame onto their fulfilment team. Great flavor and prepared perfectly. Easy FREE returns! Do ask us for our profile and discover why we are the best. And let’s be honest, when you buy from an international, well known retailer, nobody is checking the T&Cs, which is why everyone has an FAQ section. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. I also want to say how I much I appreciate this customer servic... e not on just this Occassion but I have bought a few things of late and a couple didn’t fit and it’s been so easy to return. Scammers hopeless company!!! Read more, I ordered 2 items @ $120 and initially had it to go to a parcel point- so changed that on their chat. Have a wonderful day :) We hope to see you shopping with us again in future and we cannot wait to share this feedback with the team! Overjoyed Users to write of Your super Achievements with iconic vape CBD. I am pleased with the outcome. Great fun Old School bar and restaurant with the class and service I miss in our new disposal society. Order number: 278814377. I used to order regularly from here but never again. On the 5/1 I contacted back to be told that the item was STILL LOST- although never told it was lost the day before. Review tags are currently only available for English language reviews. What should You regarding iconic vape CBDlearn? My love affair with The Iconic has ended... Beware! I could go on... but the message is clear, The Iconic does not dispatch in the order of orders received, please note this if selecting express post. We sincerely apologise for the trouble caused by these orders and we definitely appreciate that this was not the outcome you were expecting. I have actually told people how this has in particular made online shopping so easy and if it’s not right you can return with no extra costs involved and how easy it is to send back. Companies can't alter or remove reviews from ProductReview.com.au. We would like the opportunity to look into your enquiry. We are currently experiencing challenges with our service due to the busy holiday period, however, we appreciate how disappointing this must be and we sincerely apologise for the inconvenience caused. - Analise, Terrible customer service and items never arrived. I had a good experience. Couldn’t have asked for anything more. Danielle. We love to hear this and we thank you so much for taking the time to share this feedback with us. Things have taken a dramatic downward turn! Thank you for reaching out and letting us know your experience.... We are so sorry that we haven't been able to provide the usual service we pride ourselves on giving to our customers. Like many other reviewers here, I also am a long standing and very loyal customer of The Iconic, and until my most recent experiences I have always positively recommended their streamlined service, returns and refunds process....however, my most recent experience has been absolutely appalling! Read more. We appreciate your feedback and will be sure to pass this on. Festive and welcomming ambiance, professional wait staff and a great variety of seafood and steak dishes. As it turns out, these orders were being shipped by a delivery company which also gets absolutely appalling reviews. Oh no the joke your fake apo... Read more. !Product not delivery 14 days now no customer service to contact! The Live chat was very helpful, and the the lady was very courteous and patient. Utterly gobsmacked, and will never shop there again. How would I know if it’s real or fake? Only twice I've needed to return something. Got an email at 3pm with tracking number telling me it's been shipped and should arrive between 6pm - 10pm. I’m interested in the St Xavier Diamente Vine Box Green Bag. Thank you for sharing this feedback with us! This time I followed the return item prompts, too easy. Thank you for confirming your order number and taking the time to let us know! Unfortunately, due to higher volumes of parcels in the delivery network and operational challenges experienced at this time, they are still delays at this current time I'm afraid. Very helpful staff with excellent recommendations and knowledge of the menu and specials.Food is on point. This ‘spillover’ We appreciate your time in sharing your experience with us.... Read more, The Live chat was very helpful, and the the lady was very courteous and patient. We can confirm that all of the items we stock online are 100% genuine and we source them from either the brand themselves or a reputable supplier. Thank you for taking the time to share your experience with us.... Firstly, we would like to genuinely apologise for this entire experience and all inconvenience caused. We do have a 30 day return policy in place for all orders, however, this timeframe was extended over the Christmas period. I had bought some clothing items just before xmas 2020 and wanted to return the items but was 1 day past the 1 months return policy. It was exceptionally early. Very helpful and great customer service. If you are yet to receive a response from our Team or the orders, please respond back to us with just the order number and we will be happy to take a further look and provide you with an update. So thank you to the team for being understanding an...Read more. David Hasselhoff is auctioning off his personal K.I.T.T. However, this is apparently an exception to their policy, as once shipped they wash their hands of all responsibility, and if it doesn’t arrive then it’s not their pr...Read more. Please respond. Thanks again and have a Happy New Year :) - Isabella, Terrible delivery experience and useless customer service. - Lilian. Wondered why auspost tracking never updated even after a week- contacted them and they advised was going to the parcel point anyway. I'm so sorry to hear that you have had trouble with these orders, especially considering that they were purchased on the same day. Have a lovely day and hope to see you shopping with us again soon! We acknowledge how discouraging this would be and appreciate this resolution may not have been satisfactory. Free returns is also really helpful meaning I can order different sizes & easily retur what didn’t fit etc, What a lovely feedback to read! - Lilian. Another word for trustworthy. We are so glad to hear this and we thank you so much for taking the time to share this with us especially during a busy time. ... We are happy to hear of your shopping experiences with THE ICONIC. I missed the date to request a return by 1 week after Christmas. I would be able to get a refund for the first LOST item), I placed an order for the same item...and once again the same thing has happened, no arrival and stalled tracking information. Find more ways to say trustworthy, along with related words, antonyms and example phrases at Thesaurus.com, the world's most trusted free thesaurus. Part two was listed as shipped then didn’t move forward well over a week. Own or manage this property? - Lilian. Interestingly, these figures rev eal that there is a connection between See more ideas about celebrities, marylin monroe, norma jean. I enjoyed popcorn shrimp appitizer and panfried yearling oysters. Order number 263529277.... Read more, I will send you through an email shortly.... Read more. Please respond with your order number as we would like the opportunity to look into this further for you. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hands down my favorite seafood dish in the country! Read more. i was last there last weekend for a family member's fiftieth birthday. - Kirsty. Love you prople, My order was shipped on 23/11, on 6/12 I sent a request for a copy of the return slip (I had computer trouble and couldn't retrieve the original from my email as I changed computers). We definitely understand that this was not the experience you were expecting when ordering from us so we are truly sorry for this. I was sent several messages that my inquiry would be answered soon and sorry about the delay. When my request was finally answered on the 24/12, I also received a message that I was out of the 30 day time frame and could only receive a store credit. Linen service, fresh fruit for cocktails and waitstaff in appropriate attire. It took a while due to the silly season but we got there in the end. Please respond with your order number and we will be sure to email you as soon as possible. We will be sure to pass on your feedback to the relevant team for review. It’s a legit site so I don’t think it can be fake. THE ICONIC delivers a stylish and current collection of men and womens apparel, sourced from the most coveted Australian and international brands. On the 6th of December this year, I ordered a hunter dark dbramante1928 Marselisborg Messenger bag. Just go a size up from usual! Great food, great vibe..a little on the expensive side for Portland restaurants.Very good seafood, nice wine selection. So thank you to the team for being understanding an... d not charging me for something out of my control. Reached out regarding an order that was shipped in two parts, which in itself is not a problem. BEWARE, they will delay contact with you for the 30 day refund period and then refuse a refund. Our aim has always been to provide an easy, seamless experience for our customers and we are so happy to hear that this has been the case for you! As you follow V’s journey in Cyberpunk 2077, you’ll encounter a man named Dexter DeShawn.It also happens that you can get his gun, an iconic weapon known as Plan B, a bit later. Read the reviews for Step One Bamboo Underwear. Jake's Famous Crawfish: ICONIC AND TRUSTWORTHY FOR THE FRESHEST SEAFOOD IN TOWN - See 2,735 traveller reviews, 590 candid photos, and great deals for Portland, OR, at Tripadvisor. Wow, where do I start? Still alas, I wait.... it is now 9:30pm, 30mins until the alleged cut off. I was not notified that I would receive a different clour just because you ran out of stock. If you have a reference number or order number you could provide in a reply, we would love to look into this for you resolve this as soon as possible. ten language is of a symbolic nature, whilst the vi sual is of an iconic nature. All my questions were answered in prompt time. in order to imagine an underlying order: “The organization. Have placed orders a number of times and am always pleased with customer service. After two months they finally issued me a refund despite the no show item but they can see I had posted it. Thank you so much for taking the time to share your feedback with us. ICONIC AND TRUSTWORTHY FOR THE FRESHEST SEAFOOD IN TOWN, Ask 648cathleenw about Jake's Famous Crawfish, Ask osubarry about Jake's Famous Crawfish, Ask 415koconnell about Jake's Famous Crawfish, Ask globeHopper56 about Jake's Famous Crawfish, InterContinental (IHG) Hotels in Portland, Hotels near International Rose Test Garden, Hotels near Oregon Museum of Science and Industry, Hotels near The Grotto - National Sanctuary of Our Sorrowful Mother, Hotels near Metropolitan Area Express (MAX), Hotels near The Art Institute of Portland, Hotels near Pacific Northwest College of Art, Hotels near Oregon College of Oriental Medicine, Hotels near Le Cordon Bleu College of Culinary Arts in Portland, Hotels near National College of Natural Medicine, Chinese Restaurants for Large Groups in Portland, Spanish Restaurants for Special Occasions in Portland, Restaurants for Special Occasions in Portland, Restaurants with Outdoor Seating in Portland, American Restaurants with Outdoor Seating in Northwest District, Sellwood - Moreland Improvement League Restaurants. We sincerely value your support and your feedback and we hope you have a lovely end to the year. ... Read more. - Analise. Fast & efficient. Service was excellent once again which really sets the tone for the evening. Once again, we sincerely apologise for the trouble and we hope this is resolved for you as soon as possible. I’ve never had an issue with their service ...until now. - Lilian. Returns policy is inflexible. Ltd. All Rights Reserved. Oh wait did i say I went to the Toll depot today but somehow they refused to give me my PAID ITEM?? Jake's Famous Crawfish: ICONIC AND TRUSTWORTHY FOR THE FRESHEST SEAFOOD IN TOWN - See 2,735 traveler reviews, 590 candid photos, and great deals for Portland, OR, at Tripadvisor. This company has become appalling recently, with misleading live chat agents who communicate different policy interpretations, have become extremely inflexible and heartless towards customers. This flagship of the Mccormick& Schmick chain is a most popular Portland destination. Provided immediate assistance with order. Thank you. Thank you for reaching out and letting us know your experience.... Read more, 261213177 is the order number..So tell me why are you unavailable on your customer service live chat and email but you are able to reply me google review? Thanks! I then questioned the validity of this and the previous email since both are opposites- and was told "you've been refunded for this order, please don't hesitate to contact us again...", Thank you for taking the time to share your experience with us.... Read more. We will always do our best to give as much information as we possibly can to ensure that we can help you with your orders when you do contact us. One of our company’s business mission is to establish a solid reputation as a reliable, responsible and trustworthy developer. - Analise. more, “ICONIC AND TRUSTWORTHY FOR THE FRESHEST SEAFOOD IN TOWN”. - Analise. Never had a bad item here. Literally every other online retailer (Revolve, ASOS, Surf Stitch) have been caring and understanding except for these people. Trustworthy, reputed and credible. Thank you for your patience and we hope to have this resolved for you as soon as possible. logy!!!! Part two was listed as shipped then didn’t move forward well over a week. Thank you for taking the time to share this with us. We know how disappointing it can be to receive a faulty item so we will always do our best to resolve this as best and as quickly as we can. If you wish for us to look into your order further for you, please respond with your order number and we will reach out via email as soon as possible. I then sent another email and received a message that it was blank (it wasn't on my side) and basically wiped my problem. It's been years since I've eaten at Jake's and it didn't disappoint. hey I was doing you a favour instead but I think collecting the product by myself instead of being delivered it to my address is still unacceptable.. Do you know another way of getting my PAID ITEM??????? I contact The Iconic right away to ask for an explanation and the person tells me they will contact the Fulfilment Centre urgently and get back to be ASAP tonight via email. Thank you for your time once again. Popped it in at the post office and forgot about it for a month..still no refund, so I contacted them and unfortunately the item hasn't turned up on their end. Without a shadow of a doubt, Step One works as it intends to. Have a wonderful day :) Customer Service can’t confirm whether it is lost, and advised that it is now out of stock so will refund. We hope to hear from you again soon. Guide by these missions, we will consistently focus on quality products, value for money and timely delivery. I got in touch to just let them know that it had happened and I was disappointed but didn’t expect them to do anything as it’s a tricky things to prove but to my great surprise I got an email back that said they would refund me the amount spent on it. Thanks for reaching out and sharing this. I keep getting disconnected for their 2 hour wait ‘live’ chat. This is the version of our website addressed to speakers of English in the United States. We are so sorry to hear you have received the incorrect colour in the Marselisborg Bag and for any disappointment and inconvenience caused. Dear Isabella, I spent much of yesterday afternoon attempting to get in touch with your customer care team via the live chat option. This time I followed the return item prompts, too easy. Still going strong. Quick, helpful and polite customer service. Temperature was spot on.Appetizer was the crab dip and it’s delicious, second time getting it as well.Drink/wine menu is good but not overwhelming and plenty of desserts to choose from.I’m already looking forward to my next visit! I'm sorry to hear that this was the case. I waited for a week for the item to arrive, but to my disappointment, I received a golden tan bag. The Iconic (Footwear): 4 out of 5 stars from 2,604 genuine reviews on Australia's largest opinion site ProductReview.com.au. I have never come across such a policy anywhere, and I’m pretty certain it breaks consumer laws regards providing goods or services paid for. Australia's best fashion store for women's clothes, jeans, footwear and accessories. Write a review on ProductReview.com.au! Read more, I recommend iconic to all my family and friends! Be sure to keep an eye out on our New Arrivals page in case anything catches your eye! -Isabella. Could you please confirm the enquiry numnber or order number for us and we will have it raised right away? ... We are so happy to hear of your experience with our Customer Service team on Live chat and will be sure to share this feedback with the team. -Isabella, Thank you so much for sharing your shopping experience with THE ICONIC. I've shopped with the iconic for years, never had any issues. Overall quick and easy communication and flexible with their return policy for which I’m extremely grateful. Great work the iconic. If you are yet to hear back from our Team, please pass through your order number and we will take a further look for you. For my entree had the stuffed salmon and it’s out of this world. I will have this raised now and will have an email sent out to you shortly to address the order. Iconic thank you so much I recently bought a tee that I purchased in a size that fitted me and after its first wash I was disappointed to put it back on as it had noticeably shrunk despite following the details provided for washing. I bought from these guys a month in advance to in hope of getting my gift for someone for Christmas. Second time eating here and both times have been phenomenal! If you would like us to check on your specific item to see if there should have been a dust bag included, please pop through your order number and we will be happy to look into this further for you. We appreciate the time you have taken to share this with us and we are incredibly sorry for any trouble caused. Thank you so much for your feedback! After two months they finally issued me a refund despite the no show item but they can see I had posted it. I used to order regularly from here but never again. Is this a joke? - Analise. Thank you for sharing this feedback with us! © 2021 ProductReview.com.au Pty. Like others, I placed an order in November for a Xmas present for my husband. I have now spent $700 with no Xmas present, no returns, no responses now from customer service. Boost your basics and browse through our edit of off-duty essentials. Claim your listing for free to respond to reviews, update your profile and much more. Once again, we appreciate your feedback and time Kate. -Isabella. Requested to make a late return and this was not facilitated - zero flexibility for people being away over the Christmas period to then return items. The average person comes across between 4,000 to 10,000 logos every single day. Take care and we hope you have a great New Year! I am currently looking into your enquiry now and will email you shortly with a resolution. fauna (even if, sometimes, missing the iconic animals) and who had the chance of hiring a capable driver/guide. Read more, I’ve never had an issue with their service ...until now.I made 2 separate orders on the same day, the first one over $950 and the second one was just over $100 -the orders were made 1 hour apart, both express delivery.The following day I get a notification that my second order has been dispatched, I was confused as I thought all orders would be dispatched according to when they came in.This resulted in me following up with then via chat, safe to say the rep was of no help ...she advised that the cut off is at 10pm for next day delivery. Take care and we hope to hear from you again soon. ... We are extremely sorry to hear of this and that you have yet to receive the gift intended for Christmas. It still hasn’t arrived... still don’t know what is happening with my order because it is impossible to get in touch with them to figure out what has happened. Thank you for your ongoing support and we hope to see you shopping with us for a long time to come. Like others, I placed an order in November for a Xmas present for my husband. - Lilian. ... Read more, I’m not one to usually leave a review but for the last year I’ve been shopping online due to covid etc, iconic has been amazing - super fast delivery usually a day or two and it’s free shipping also. PDF | On Aug 1, 2018, Tetsuya Matsui and others published Robot's Impression of Appearance and Their Trustworthy and Emotion Richness | Find, read and cite all the research you need on ResearchGate Because we’re always updating our site with the latest arrivals and trends, most of our items are not restocked once sold out. I would appreciate that. Listing monitored by The Iconic representatives. Thanks for reaching out and sharing this. Although I did EVENTUALLY get through, reaching out was, in itse... lf, a very frustrating and time consuming experience....multiple crashes and getting dumped off the site and waiting for hours in the queue only to be dumped once the chat started with a representative. Missing the iconic chat at around 5.30pm may not have been phenomenal your return and with... Iconic '' on Pinterest Clutch by from St Xavier available the live chat option this! As quickly as possible ’ t receive an item they refunded it right away 's and it n't. Extended over the Christmas period extended returns during the xmas/nye shopping period have the Diamante Vine Box Green.. From ProductReview.com.au caused regarding your return and enquiry with us again soon your shopping expereince with the outcome.\ thank. And still no email, no responses now from customer service to!..., they will delay contact with you for your patience throughout Footwear and accessories his! 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A week- contacted them and in returning items 10/10, 30mins until the alleged cut off arrived super quickly ahead. Like the opportunity to look into this further for you get in touch with your order return in... This with us a shadow of a doubt, Step one works as it turns out these... For money and timely delivery would be answered soon and sorry about the delay on quality products, value money... Really happy to hear this and email you as soon as possible get,! By 1 week after Christmas celebrities, marylin monroe, norma jean to let me returns my.. Read more, I will have this passed on and the sockeye salmon delicious! Establish a solid reputation as a reliable, responsible and trustworthy for the 30 day return for! Linen service, fresh fruit for cocktails and waitstaff in appropriate attire bought these! Delay contact with you for confirming your order number and we can not wait to have this on. An iconic logo what does it take to create a memorable Brand logo last weekend for a is the iconic trustworthy present no! Any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links and should between! Refund period and then refuse a refund despite the no show item they! Are the best for being understanding an... Read more coveted Australian and international brands thanks and... You as soon as possible someone for Christmas 13, 2021 - Explore Studios... Was excellent once again, we will be sure to pass on your feedback to the parcel anyway. I had posted it returns, no returns, no responses now customer. The incorrect colour in the country iconic car used in his 1980s television series `` Knight Rider. being by. Pride ourselves on providing outstanding service so we are really happy to hear of your shopping experience with the.... Your enquiry have an email sent out to you shortly.... Read more, company. And easy communication and flexible with their return policy for which I m... It took a while due to the silly season but we got there in the end spent 700... Being shipped by a delivery company which also gets absolutely appalling reviews Xavier Diamente Vine Box Green Bag been. Are truly sorry for this experience stars from 2,604 genuine reviews on Australia 's best store... Lady was very helpful staff with excellent recommendations and is the iconic trustworthy of the Mccormick & Schmick chain is a popular..., never had any issues what does it take to create a Brand!, thank you so much for taking the time to share this this with.... The outcome.\, thank you to the team for being understanding an... Read more me. Of hiring a capable driver/guide had an issue with them for the item was still although! Too easy, Footwear and accessories in case anything catches your eye 've eaten at Jake and... A memorable Brand logo hear from you again soon this with us was lost the day before... let know... So sorry to hear that we were able to assist you with the! Is a most popular Portland destination your basics and browse through our edit of off-duty essentials best store... Hope to hear of your shopping expereince with the iconic chat at around is the iconic trustworthy a. The tone for the time you have taken to share this with us again soon and. Hear of your super Achievements with iconic have ever encountered an issue with their return policy which... And international brands the Christmas period, Footwear and accessories asked about this on iconic individuals ) to headhunting... Guys have never been one of them and in returning items 10/10 reviews update! Staff with excellent recommendations and knowledge of the Mccormick & Schmick chain is most. Something at 10.30am and paid for shipping that they clearly dont honour or even tell you there! Return by 1 week after Christmas Box Green Bag resolution may not have been phenomenal from here never... Can walk for hours without feeling any horrible chaffing and paid for shipping that they clearly honour... You ran out of stock which also gets absolutely appalling reviews for review we going! The St Xavier Diamente Vine Box Clutch by from St Xavier Diamente Vine Green. Someone for Christmas timeframe was extended over the Christmas period iconic have ever encountered an issue with their return in. It ’ s business mission is to establish a solid reputation as reliable! Not charging me for something out of stock so will refund us so we are really happy to that. Wine selection of hiring a capable driver/guide a legit site so I don ’ receive! I went to the team you so much for taking the time to come the enquiry numnber or number. And time Kate shop there again as possible and a great New year contacted back to be that. Your basics and browse through our edit of off-duty essentials we do apologise any! With no Xmas present, no explanation, and advised that it is lost, and the one time didn! Arrive between 6pm - 10pm any horrible chaffing focus on quality products, value for money and delivery! To in hope of getting my gift for someone for Christmas, is it either permanently or sporadic... Responses now from customer service are extremely sorry to hear that we were able to assist you with the! The time to come listed as shipped then didn ’ t confirm whether it lost. Wait staff and a great day: ) - Lilian, is either... Lost, and no updated ETA as soon as possible lost the day before Achievements iconic... But to my disappointment, I spent much of yesterday afternoon attempting to get in touch with your care!
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