Need to Complain? Enter the tracking number of your item in the field below and press “Track”. If you have had a Parcel2go delivery and you believe it was unsatisfactory as the driver was rude, your item arrived broken, damaged or didn’t arrive at all or you believe the service was not to a high standard you can call the delivery complaints team. Parcel2Go offers a range of courier services globally, and is the UK's largest online parcel delivery service. Bonjour, Parcel2go a le service client le plus incompetent. They may be able to track your undelivered package and give you compensation for the lost or damaged goods. For example, they will advertise a next day service but the terms state 2-3 days for delivery. Share. Apologies. Each code begins with 'P2G', followed by 8 digits. This should be ilegal. The detail is also available on your official Parcel2Go account. Our customer service advisors are available 8.00am - 7.00pm Monday to Friday and 8.00am - 12.30pm on Saturday, excluding UK Public and Bank Holidays. Try: EV938507560CN. I've revised my previous one-star review to four stars. That’s why we’re the UK’s favourite courier. les service client sur le chat sont inutile est je peuvent pas aider. @steveimports UPS have suspended some services at the moment but we will have them back online as soon as possible. Working with some of the world's largest courier services, including DPD, UPS, Hermes and Parcelforce, the Parcel2Go app can help you send a parcel to over 180 countries worldwide, plus dozens of other islands and states. Parcel2Go helps you get your bought goods shipped from the merchant to your address. If you've chose drop-off service click on 'Book' next to the shop you're planning on using. Parcel2go (UK) Customer Services on Twitter @StephenJJ9 Hi guys, if you can DM me the order I can take a look for you in more detail, thanks. Please ensure you have the bill payers permission before calling. Marc Useful. This website provides hard to find phone numbers as a call connection service, and is not associated with the company. The tracking number should be available for you on the merchant's website/app. Call Connection, Calls cost 7p per minute plus your standard network charge. | Read 25,701-25,720 Reviews out of 59,450 Why is it that they are able to contact the couriers immediately when coming to pick up a parcel on the same day of me booking it. About Parcel2Go UK. The Parcel2go customer services team can be contacted by dialling the number. All product and company names are trademarks or registered trademarks of their respective holders. With ParcelHero you can access the world’s best couriers, book a collection from your door and save up to 72% against the Post Office. You must contact via live chat on their facebook page only. Your Parcel2Go tracking number is an alphanumeric code. If you have recently used the Parcel2go service and you are unhappy with the service such as if you sent a parcel with Parcel2go and it was not delivered or it was damaged or lost you should get in contact with the service complaints team. LNG . There is not even a complaints policy on the website to get anyone's attention. 344 reviews for Parcel2Go.com, 1.1 stars: 'I've chose a TNT service, item arrived at destination with a 200 pound bill from FEDEX w/o showing any reasons what the charges were for. © Parcel2Go.com Ltd 1995-2021 All Rights Reserved. There's seemingly no online chat available or any phone number to contact. Thank you - Emily, @v_andonovic I've replied to you in DM regarding this tweet. Depending on size, weight and customer location, we have a number of preferred suppliers. You can also call the staff complaints team if you have had a parcel delivered and the delivery driver was rude to you or inappropriate in some way and you did not think the service was professional because of this. Login / Register; My Tracking (soon) Setting (soon) Sign out. I've lost £760 due to the robotic obedience of people who cannot think for themselves and pick up a phone. You've already flagged this Reply from Parcel2Go. The main problem with this site and similar is that they promise more than they deliver in many cases. If you have been using the Parcel2go website and have had some difficulties using it or you feel it is broken in some way or it is difficult to use you can complain by calling the website complaint team. You will now receive all the quotes from the live Parcel2Go site. E-Commerce Companies that Exited . ils m'ont perdu un colis et ne veulent pas me rembourser. Do you agree with Parcel2Go’s 4-star rating? No phone number. You can also get in touch with the customer services team if you have had some problems using the services and you would like some assistance. Enter tracking number to track Parcel2Go shipments and get delivery status online. Check out what 59,450 people have written so far, and share your own experience. Informed me that they cannot get back to me for 1-2 working days and that they cannot speed up a response from the courier. The free alternative or geographic telephone number to call Parcel2Go (linked to the premium rate phone number 08713308066) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. The company was founded in 2000 by father and son Fil and Richard Adams-Mercer together with colleague Steven Kramer. Kind regards, Nas, @vcjbowes Hello Victoria, I am sorry to hear this. Do you agree with Parcel2Go’s 4-star rating? There are a number of ways you can contact us if you have an enquiry or would like to give us some feedback about our services. You can choose form multiple services including collection and drop-off services. You will now receive all the quotes from the live Parcel2Go site. If you have recently contacted the Parcel2go customer services team and received unhelpful or rude customer services you can call the staff complaints team. Parcel2Go UK does not list a phone number, but it offers customer service through live chat, which is available 24/7. You can find contact details for Parcel2go (UK) above. 25 days have passed they are unable get a bill from fedex for the charges. It would be SO useful to be able to connect directly to the Parcel2go site to avoid having to copy over all the address details manually. I am sorry this has not arrived. This website provides hard to find phone numbers as a call connection service, and is not associated with the company. Parcel2Go.com, based in Bolton, Greater Manchester is a parcel delivery comparison website, offering an alternative to others in the industry. Tracking Parcel2Go and provide real-time details of your Parcel2Go package. You’ll see the results in a second. The plugin now works and lists all available suppliers. I didn't have an account at the time and need an account to cancel/refund, have created one now but of course my booking number isn't valid for that account so I see no way to cancel/refund. Please can you DM me with the P2G reference? Customer service live chat only copy pastes their TOS. Cancel Update. Try: EV938507560CN, UQ252246764SG, BELBE0110325180YQ, EB033979713IT. I used to love using Parcel2Go but have hugely reduced the number of items I send through your network because of all of these issues with processes. Please ensure you have the bill payers permission before calling. There is no phone number to call and no email address to write to. Parcel2Go Live chat is a feature available 24 hours a day and 7 days a week in the website to stay connected with its customers. Initial complaints should be directed to Parcel2go (UK) directly. Failed collections can be down to a number of reasons such as bad traffic or vehicle breakdown. | Read 18,041-18,060 Reviews out of 40,734 You guys really need to sort out your problems. Parcel2Go.com allows customers to send anything, from a small packet to a large parcel, to destinations throughout the UK and internationally. You can choose form multiple services including collection and drop-off services. You can get in touch with the Parcel2go complaints team by calling the number. Please do not post any personal information relating to yourself, or employees of Parcel2go (UK) as these comments will not be approved. Jo, @KarenVonNeuberg Hi Gert. Parcel2Go is the UK’s renowned parcel delivery platform that offers the best price quotes from the world’s largest courier services. 1000 characters limit. | Read 19,241-19,260 Reviews out of 53,929 Can be a pain to find though. 0871 330 8066. Reply. Parcel2Go is a parcel delivery website that generally compare prices and services of different providers both local and global. If you've chose drop-off service click on 'Book' next to the shop you're planning on using. For instance, P2G12345678 is a Parcel2Go number. Do you agree with Parcel2Go’s 4-star rating? Parcel2Go's customer service is not good at all when things go wrong. Calls are charged at local rate. Contact Parcel2Go and get REST API docs. Check out what 40,734 people have written so far, and share your own experience. Entrez le numéro de suivi pour suivre les envois de Parcel2Go et obtenir l'état de la livraison en ligne. Thank you, Lewis Parcel2Go Customer Services I c…, @GowisePrint Hello, I am sorry to hear this. Check out what 53,929 people have written so far, and share your own experience. Could you possibly DM us your order number, please…. Parcel2Go buys such extra space for its own clients and, thus, provides extra speed delivery at a lower price. Unfortunately, at the moment we are unable to deliver parcels to the following countries: Cuba, Ghana, Iran, Ivory Coast, North Korea, Somalia, Sudan, Syria. | Company Number: 02591405 | VAT Number: 597 8491 61 Terms & Conditions | Privacy Policy | Cookie Policy | Refund Policy | Site Map For general inquiries, you can also search the website's extensive knowledge library. Phone number : 01204544951. There’s live chat on the site. For tracking Parcel2Go, enter … Faye, @funghork No problem at all, please do not hesitate to contact again for any further queries. Call Connection, Calls cost 7p per minute plus your standard network charge. Could you possibly DM us your ord…, @jimnewport Hello. Parcel2Go Tracking . Use this comments section to discuss problems you have had with Parcel2go (UK), or how they have handled your complaints. They work with a number of big partners such as FedEx, TNT, City Link, UPS, Yodel, Parcelforce, Hermes and Collect+. No phone number, all through Livechat. The order will move over to Parcel2Go where you can review and then click on 'Get Quote'. The Parcel2Go app makes finding the right parcel service quick and hassle free, plus we guarantee you the cheapest courier quotes in the UK. Home and business users can benefit from services available domestically and internationally. You can contact the Parcel2go complaints team by dialling this number to file a complaint about any part of Parcel2go’s services or customer services. No compensation or refund. We are an independent directory of contact information that enables consumers to quickly and efficiently find appropriate contact information and discus their own complaint experiences with other internet users. If the country from/to which you are shipping a parcel provides a courier service - we will try to contact them and help you. You will be able to file a formal complaint about the service and possibly receive a refund or some compensation for the inconvenience. Whether you want to send a small packet or a large parcel, Parcel2Go will enable you to send everything to a myriad of locations across the UK and worldwide for an unbelievably cheap price. I'm stumped on what to do next. 6. Good Morning Marc, Thank you for taking the time to leave us a review. Parcel2Go is a British parcel delivery comparison website providing comparisons of domestic and worldwide postage options from a range of providers.. History. On this site PostTrack.com you can track your deliveries that are shipped by Parcel2Go. You can inquire about the complaints policies and procedures or ask to make a formal complaint about something you’re unhappy about regarding the business or an experience you have had with Parcel2go, you may be transferred to another department who can deal with your complaint more efficiently. I would like to have a look into this for you however, so I will email you on the address we hold on file. Parcel2Go being so inefficient and obdurate in their responses to me have effectively created such a delay in getting to the bottom of the situation that the parcel now appears to have gone missing i.e stolen by the driver. Contact Parcel2Go customer service. You can easily find it on your order confirmation email. Registered in England and Wales with number 02591405. We can connect you to make your complaint, The contact number for Parcel2Go is available directly from their website at no or lower cost. However, I am not sure where this information has come from. Please send us a M with your order number and the email…, @HalimaKolo1 Hello Halima, I am sorry to hear this. Item will soon get destroyed. You can call Parcel2Go at phone number, write an email, fill out a contact form on their website www.parcel2go.com, or write a letter to Parcel2Go.com Limited, The Cube, Coe Street, Bolton, England, BL3 6BU, United Kingdom. They don’t want their customers to wait for too long via emails and calls. The order will move over to Parcel2Go where you can review and then click on 'Get Quote'. You can get in contact with the customer services if you have any questions about the services offered by Parcel2go or if you would like some more information about the complaints policies. Fil claims he had the idea for an online parcel business while on holiday and bought the "Parcel2go" domain name for … Lizi - 11 hours ago @OnlyoneRuscoe Hi Russ, I'm sorry to hear that - if you could please DM me your order number, then I'll take a look for you. Complaints Department is not affiliated to, linked with or otherwise endorsed by Parcel2go (UK). I am very sorry to hear about this situation. submit comment. Comments are moderated so may not appear immediately. The contact number for Parcel2Go is available directly from their website at no or lower cost. Your package is given a tracking number so that it gets identifiable. You can phone our Customer Service team on 0344 800 4466 in the UK. Your recently tracking numbers. The number of our partners is constantly growing. ORIGINAL DE EN ES FR IT NL PL PT RU UA. Lists Featuring This Company. Faye, @brownikins Good afternoon Bronwen, I am very sorry to hear about this situation. Parcel2Go UK is a parcel delivery management and shipping portal. Parcel2Go Tracking Track! Contactez Parcel2Go et obtenez des documents sur l'API REST. il n'y a pas de email a qui on peut s'addresser et le chat a des reponse automtique qui vous promet de revenir vers vous sous les 48h mais jamais de retour. 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